What Features should you look for in a Solar Service Company?

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February 15, 2019

What Features should you look for in a Solar Service Company?

According to the Department of Environment and Energy, there was an 18-percent increase in solar energy uptake this year. When you consider the way in which electricity prices consistently rise, this isn’t surprising. Additionally, solar systems are now more accessible than ever. Both residential and business grants are becoming more common. If you decide you want to join the renewable energy revolution, now’s the time to find a solar service company. To make sure you find the best deal, here are the features you should look for.

What type of Experience does the Solar Service Company have?

Does your solar service company work with residential properties only? Or, do they provide commercial services? A company’s ability to manage both sectors suggests that it has a large enough workforce to tackle lots of renewable energy challenges.

Additionally, look at the diversity of the company’s services. If they tend to stick to one or two manufacturers, they may not offer products that are diverse enough for all their customers’ unique requirements. At Arise Solar, we install panels from lots of different manufacturers. By giving both our residential and business customers different choices, we hope to help them find the perfect fit for their buildings.

Does the Business take a Fair Approach to its Products?

One way to tell whether the solar service company you want to use is going to take a fair approach to its products is by looking at the warranty. If it seems a little tight or unrealistic, it could be that they don’t have much confidence in their own work.

At Arise Solar, we offer 10-year warranties on all our workmanship and we use products that come with 25-year manufacturers’ warranties. Making sure our customers have faith in the products we provide is important to us. In fact, we’re so confident in our products that we offer money back guarantees and we’ll beat our competitors’ quotes. This applies to everything across our range, from 5 kW solar systems through to the 100 kW solar systems.

What follow-up Services does the Company Provide?

Fortunately, solar panels are now more low-maintenance than ever. However, that doesn’t mean they don’t need any interventions at all. Adverse weather events, the natural gathering of dust and pollen, and the need to check that everything is okay all call for someone’s attention. Although you can tend to most cleaning tasks yourself, you’ll probably find that you need to hire a professional to carry out maintenance and to perform deep cleaning.

Making sure that the solar service company you choose can do all these things is essential as they’re the ones fitting your panels. Therefore, you want to make sure that the team providing maintenance is familiar with the products it’s maintaining.

What Reviews do they have?

Thanks to the Internet, researching a company has never been easier. Using sites such as Google Business and Facebook, you can see what real customers in your area have to say about the solar service company you’re considering.

Even when a company looks as though it’s nothing short of excellent, check to see what others have to say. In addition to looking at online reviews, you should ask around amongst your friends and family. Even if they don’t have solar power themselves, they may know someone who does.

Finding the right solar service company only takes a little research and due diligence. At Arise Solar, we believe we tick all the right boxes for businesses and residents throughout Australia. To use our services, fill out our contact form for a free quote or call us on 1300 274 737.

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          Extra charges apply for different panels/models. This Solar System Promotion is available for standard metropolitan based installations only. Price is after Small Scale Technology Certificates (STCs) have been assigned to Arise Solar Pty Ltd T/A Arise Solar or its agents. Any additional extras including but not limited to double storey, roof type, meter box upgrades or three phase power, may attract additional charges. *Price beat offer applies to local competitor advertised quotes only and must be for identical goods. T&C’s apply. Excludes Victoria