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Terms & Conditions

Solar PV Sale and Installation Agreement
Terms and Conditions

Solar PV Sale and Installation Agreement
Terms and Conditions

1 - Introduction

Introduction Who does this agreement apply to?

1.1 This agreement is between:

  1. [ARISE SOLAR PTY LTD and 32168 697 907], referred to as “we” or “us”; and
  2. the customer named in the Quote, referred to as “you”.


What is this agreement made up of?

1.2 This agreement is made up of:

  1. these Terms and Conditions; and
  2. the Quote attached to these Terms and Conditions.


What does this agreement cover?

1.3 The agreement covers:

  1. your purchase from us of the solar photovoltaic system and other equipment, referred to as the “System” and described in the Full System Design attached to this agreement; and
  2. delivery and installation of the System at your Premises.


When does this agreement start and end?

1.4 This agreement starts when you accept our offer set out in the Quote, which you can do by:

  1. signing and posting or delivering the Quote to our address as set out in the Quote;
  2. signing, scanning and emailing the Quote to our email address as set out in the Quote; or
  3. accepting the offer over the telephone, by calling our telephone number as set out in the Quote (in which case we will send you a full copy of this agreement, by post or email, within one week after your acceptance).

1.5 However, your purchase of the System will not become final until all of the following conditions have been satisfied:

  1. you have paid us the Deposit; and
  2. your electricity distributor (the company that actually delivers electricity to the Premises) has granted Grid Connection Approval.

1.6 This agreement ends when we have finished installing and commissioning the System, unless we or you end it earlier in accordance with its terms.

1.7 If we have delivered and installed the System, then after the agreement ends the guarantees and related terms in clause 11 will continue for the Guarantee Period.


Other rules
1.8
In addition to this agreement, various laws and codes, including the Australian Consumer Law and, if we have volunteered to be bound by it, the CEC Solar Retailer Code of Conduct, also contain rules applicable to the sale and installation of solar photovoltaic systems, and we will comply with these rules in selling you the System and installing it at the Premises.

Capitalised terms have special definitions
1.9
Capitalised terms used in the agreement have the meanings given to them in clause 16.

2 - Sale of the System

Sale of the System
2.1 Provided the conditions in clause 1.5 have been satisfied, we agree to sell, and you agree to purchase, the System on the terms of this agreement.

3 - Payment

Payment of the Deposit
3.1 You must pay us the Deposit at the same time as you accept our offer set out in the Quote.

Payment of the Balance

3.2 You must pay remaining balance when we schedule the job.
3.3 Title in the System passes to you on payment of the Balance, provided you have already paid the Deposit and all other amounts you owe us.

Payment methods
3.4 Payments under this agreement can be made by bank cheque, money order, cash, debit card, credit card or direct deposit.

When payment is taken to be made
3.5 You will be taken to have made payment on the date on which we receive your payment as cleared funds in our bank account.

4 - Refunds

4.1 If you have paid us money under this agreement, but the agreement ends for any of the following reasons before we install the System at your Premises, then when the agreement ends we will promptly refund all of the money you have paid:

  1. if we have not delivered and installed the System at the Premises within 4 weeks after the original Target Date, and you choose to end the agreement under clause 7.7;
  2. if we give you notice of a price increase under clause 5, and you choose to end the agreement in accordance with clause 5.3 rather than accept the price increase; or
  3. Grid Connection Approval is refused.
  4. If any of the equipment quoted is unattainable and you do not agree to equipment of a similar quality to be substituted
5 - Price increases

5.1 Subject to clause 5.2, we can increase the price of:

  1. the System or any part of it;
  2. the installation of the System; or
  3. any other item specified in the Quote,

to cover any new or increased cost in selling and installing the System under this agreement.

5.2 We can only increase prices under clause 5.1 if:

  1. it is reasonable to do so;
  2. we are not prohibited by law from doing so; and
  3. we give you written notice of the increase at least one week before the Target Date set out in the Quote, or, if we have notified you of a new Target Date under clause 7.6, that new Target Date.

5.3 If we give you notice of a price increase and you prefer to end this agreement rather than accept the price increase, you can end the agreement in accordance with clause

5.4 and, if you do, we will give you any refund required under clause 4.1(b). 5.4 You can end this agreement under clause 5.3 by:

  1. calling us on our telephone number as set out in the Quote; or
  2. giving us written notice of this, by post or email,

before the Target Date set out in the Quote, or, if we have notified you of a new Target Date under clause 7.6, that new Target Date.

5.5 If we send you notice of a price increase and you do not end this agreement under clause, 5.3 by the relevant date, you will be taken to have agreed to the price increase.

6 - Approvals Grid Connection Approval

6.1 We will apply for Grid Connection Approval on your behalf. In doing this, we will:

  1. make the application as soon as possible;
  2. keep you updated on the progress of the application;
  3. respond, within a reasonable timeframe, to any information or other requests from the distributor; and
  4. promptly give you notice of the outcome of the application.

6.2 Your purchase of the System is subject to Grid Connection Approval being granted.

6.3 If Grid Connection Approval is refused, then this agreement will end and we will give you any refund required under clause 4.1(c).

Other approvals
6.4 You are responsible for applying for and obtaining any other approvals, permits or consents required in respect of the installation of the System at the Premises.

6.5 You must apply for these approvals, permits and consents as soon as possible.

6.6
The sale and installation of the System, and your and our other obligations under this agreement, are not dependent on and will not be affected by whether and when you obtain these approvals, permits and consents.

7 - Delivery and installation

Delivery
7.1 Provided the conditions in clause 1.5 have been satisfied, we must, or must procure, the delivery of the System to the Premises.

7.2 The risk of loss or theft of, or damage to, the System passes to you on delivery of the System to the Premises. 

Installation
7.3 Provided you have paid the Balance, we must install, or must procure the installation of, the System at the Premises, in accordance with the Full System Design. 

Target Date
7.4 We will use reasonable endeavours to deliver and install the System at the Premises on the Target Date.

7.5 You agree, however, that:

  1. the Target Date is only a target and not a strict deadline; and
  2. we will not be liable to you if we fail to deliver and install the System at the Premises by the Target Date.

7.6 We will notify you if we do not think we can deliver and install the System at the Premises by the Target Date, and give you a new Target Date.

7.7 If we have not delivered and installed the System at the Premises within 4 weeks after the original Target Date, you can end this agreement and, if you do, we will give you any refund required under clause 4.1(a).

Installation requirements
7.8 We (if we install the System) or our contractor (if we procure a contractor to install the System) must:

  1. be a CEC-Accredited Installer; and
  2. install the System in accordance with the Clean Energy Council Design and Install Guidelines and all other requirements applicable to CEC-Accredited Installers.

7.9 After installation of the System, we will give you any certificate or similar document regarding the electrical safety of the System which is required by law.

7.10 We will take every reasonable precaution in installing the System at the Premises. However, we will not be liable in respect of:

  1. the structural integrity of the roof;
  2. the roof’s ability to carry the weight of the System;
  3. any effect installation of the System has on any roof manufacturer’s warranty; or
  4. any damage to the roof or Premises which is not due to our negligence or breach of this agreement.
8 - Accessing the Premises

8.1 You grant us permission to enter and remain at the Premises, and to have our contractors enter and remain at the Premises, to:

  1. conduct one or more site inspections, if we think this is necessary; and
  2. deliver and install the System,

at any reasonable time, provided we give you at least 3 Business Days’ notice of the proposed access time.

8.2 You or your representative must be present at the Premises for any site inspection and for the delivery and installation of the System.

8.3 You must:

  1. ensure we and our contractors have convenient and safe access to all parts of the Premises necessary to conduct any required site inspections or to deliver and install the System;
  2. not hinder or obstruct this access; and
  3. ensure the Premises, including its roof, supporting structures and electrical wiring, are sound and able to accommodate installation of the System.
9 - System maintenance

9.1 We must provide you with the Maintenance Documents.

9.2 It is your responsibility to maintain the System in accordance with these documents.

10 - System performance and STCs

System performance and STCs Site-Specific Performance Estimate

10.1 We have calculated the Site-Specific Performance Estimate for the System and your Premises in accordance with the CEC System Design Guidelines.

STC Incentive
10.2 We have calculated the STC Incentive based on:

  1. the maximum quantity of STCs that can be created in respect of the System under law, taking into account the Site-Specific Performance Estimate; and
  2. the monetary value of that quantity of STCs,

and deducted the STC Incentive from the System Price.

Assignment of STCs to us
10.3 You hereby assign to us all of your existing and future rights, title and interest in and to all STCs created or able to be created in respect of the System.

10.4 You must do anything we reasonably request of you for the purpose of perfecting, confirming or evidencing this assignment, including providing information and executing documents.

10.5 You warrant to us, when you accept the offer set out in the Quote and again on installation of the System, that you have not previously created, or assigned the right to create, any STCs in respect of the System or any other solar photovoltaic generating unit at the Premises.

Charging you the STC Incentive
10.6 If you do anything that:

  1. obstructs or avoids the assignment under clause 10.3;
  2. reduces the maximum quantity of STCs that can be created in respect of the System; or
  3. renders the System ineligible for the creation of STCs,

then we can increase the Total Price by the amount of the STC Incentive, and you must pay us the STC Incentive within 10 Business Days of us invoicing you for it.

10.7 Clause 5 does not apply to any increase of the Total Price increases under clause, 10.6 and you cannot end the agreement as a result of a price increase, or refuse to accept it.

11 - System guarantees

11.1 Subject to clause 11.2, we guarantee:

  1. our workmanship, and the workmanship of our contractors, in installing the System; and
  2. the operation and performance of the System,

will be free from fault or defect for a period of 5 years commencing on the date the System is installed (Guarantee Period), and we will repair any such default or defect notified to us within the Guarantee Period, including by replacing all or part of the System where necessary, within a reasonable timeframe at no cost to you.

11.2 The guarantee in clause 11.1 will not apply where:

  1. the fault or defect is not notified to us within the Guarantee Period; or
  2. the fault or defect is a result of:
    1. something done by you or someone else, and not us or our contractors; or
    2. something beyond human control that occurred after installation, e.g., an extreme weather event;
    3. the System being misused, abused, neglected or damaged after installation;
    4. the System being maintained other than in accordance with the Maintenance Documents; or
    5. the System being repaired, modified, reinstalled or repositioned by anyone other than a service technician approved by us in writing.

11.3 The guarantee in clause 11.1 is additional to any other guarantee or warranty you may have:

  1. from the manufacturer of the System; or
  2. under any applicable law, including the Australian Consumer Law,

although these other guarantees and warranties may not cover labour costs, travel costs and delivery costs arising from a claim under these other guarantees and warranties. We will notify you if this is the case, and tell you the costs payable. The costs will be payable in advance.

11.4 During the Guarantee Period, we will provide reasonable assistance to you in making any guarantee or warranty claim against the manufacturer of the System, including by acting as your liaison with the manufacturer.

12 - Complaints

Complaints Making a complaint

12.1 If you have a complaint relating to the System, its installation or this agreement generally, you can make a complaint to us by:

  1. calling us on our telephone number as set out in the Quote; or
  2. giving us written notice of this, by post or email.

12.2 We will handle your complaint in accordance with our standard complaints procedures. If we have volunteered to be bound by the CEC Solar Retailer Code of Conduct, then these procedures will comply with that Code, and with the Australian Standard on Complaints Handling AS ISO 10002-2006.

If you are still not satisfied
12.3 If you are not satisfied with the outcome of your complaint, you can refer the complaint to with the relevant Fair Trading or Consumer Affairs office in your state or territory, as follows: ACT: Office of Regulatory Services
Phone: (02) 6207 3000 NSW: Fair Trading
Phone: 13 32 20 NT: Consumer Affairs
Phone: 1800 019 319 Qld: Office of Fair Trading
Phone: 13 74 68 SA: Consumer and Business Services
Phone: 13 18 82 Tas: Consumer Affairs and Fair Trading
Phone: 1300 654 499 Vic: Consumer Affairs
Phone: 1300 558 181 WA: Consumer Protection
Phone: 1300 304 054

13 - Privacy

13.1 We will comply with all relevant privacy legislation in relation to your personal information.

13.2 If you have any questions in relation to privacy, you can contact us by:

  1. calling us on our telephone number as set out in the Quote; or
  2. giving us written notice of this, by post or email.
14 - What happens

What happens if you fail to perform this agreement
14.1 If you:

  1. fail to pay any amount when due; or
  2. fail to perform your obligations in clause 8,

then we may suspend our performance of this agreement with immediate effect, and will give you a notice asking you to make the required payment or perform the required obligation.

14.2 If you fail to make the required payment or perform the required obligation within one week after the date of our notice, then we may end this agreement immediately by notice to you. 14.3 If we end this agreement under clause

14.2, you must pay us any costs we incur as a result of ending the agreement, and any costs we have already incurred in respect of the delivery or installation of the System.

15 - GST

15.1 All amounts specified in the Quote are inclusive of GST.

16 - General Notices

16.1 Any notice under this agreement must be in writing and signed by the sender or by an authorised representative of the sender and sent to or left at the address of the addressee in the Schedule or, if the addressee has previously notified the sender in writing of an alternative address for notices, that alternative address.

16.2 If the delivery or receipt of a notice occurs on a day which is not a Business Day or at a time after 5.00 pm in the place of receipt, it is regarded as having been received at 9.00am on the following Business Day.

Assignment and novation of the agreement
16.3 Neither party can assign its rights or novate its obligations under this agreement without the other party’s prior written consent, not to be unreasonably withheld or delayed.

Sub-contracting
16.4 We may sub-contract any of our obligations under this agreement to a third party, provided that:

  1. if we sub-contract any obligations:
    1. we will ensure the relevant sub-contractor is suitable and performs all sub-contracted obligations in accordance with the requirements of this agreement;
    2. we will continue to be liable to you for the performance of our obligations under this agreement, even though we have sub-contracted one or more of those obligations; and
    3. we will be liable to you for the acts and omissions of our sub-contractors, as if these acts and omissions were our own; and
  2. our obligations in relation to the design or installation of the System can only be sub-contracted to a CEC-Accredited Installer.

Amendment of the agreement
16.5 This Agreement can only be amended in writing signed by both parties.

Waivers
16.6 A waiver in connection with this agreement is not valid or binding on the party granting that waiver unless made in writing by that party.

Severance
16.7 Any term of this agreement which is or becomes invalid or unenforceable does not render the other terms of the agreement invalid or unenforceable.

Governing law of the agreement and submission to jurisdiction
16.8 The laws of the State or Territory in which the Premises are located govern this agreement, and each party irrevocably submits to the non-exclusive jurisdiction of courts with jurisdiction there.

17 -Meaning of capitalised

17.1 Meaning of capitalised terms in this agreement Australian Consumer Law means the Australian Consumer Law as set out in Schedule 2 to the Competition and Consumer Act 2010 (Cth). Balance means the amount specified as such in the Quote, subject to any adjustment of this amount in accordance with clause 5.1 or 10.6.

  • Business Day means a day which is not a Saturday, Sunday or public holiday in the State or Territory in which the Premises are located.
  • CEC-Accredited Installer means an installer of solar photovoltaic systems accredited in this capacity by the Clean Energy Council under the under the Clean Energy Council Code of Conduct and Accreditation Terms and Conditions
  • CEC System Design Guidelines means the Clean Energy Council System Design Guidelines for Accredited Designers.
  • Deposit means the amount specified as such in the Quote, subject to any adjustment of this amount in accordance with clause 5. or 10.6
  • Full System Design includes the System design and specifications, proposed roof plan, System orientation and tilt, expected efficiency and the Site-Specific Performance Estimate calculations, as set out in Attachment 1.
    Grid Connection Approval means approval from your electricity distributor for the connection of the System to the electricity grid at the Premises.
  • GST has the meaning given in the A New Tax System (Goods and Services Tax) Act 1999 (Cth).
  • Guarantee Period has the meaning given to it in clause 11.1
  • Maintenance Documents means the System maintenance documents listed in Attachment 2 to this agreement.
  • Premises mean the premises at the address specified in the Quote.
  • Privacy Act means the Privacy Act 1988 (Cth).
  • Quote means the document titled as such which forms part of this agreement and is attached to the Terms and Conditions Site-Specific Performance Estimate means our site-specific estimate of the average daily energy yield of the System for each month,
    in kWh, as set out in the Full System Design.
  • STC means a small-scale technology certificate created under the Renewable Energy (Electricity) Act 2000 (Cth).
  • STC Incentive means the amount specified as such in the Quote.
  • System means the solar photovoltaic system and other equipment we are to deliver and install at the Premises under this agreement, described in the Full System Design.
  • System Price means the amount specified as such in the Quote
  • Target Date means the date specified as such in the Quote, subject to any variation of that date in accordance with clause 7.6.
  • Total Price means the amount specified as such in the Quote.

Additional Terms and Conditions

  1. Prices mentioned on the website are applicable for a standard install. See below for details.

    Specifications for a standard install.

    • A. House should have the following features: Single storey house, Pitched roof and the meter box should be up to date as per following specifications:
      • There must be fibre fire-proof backboard.
      • The casing should be made out of metal and not wood/chipboard.
      • There must be no loose wires and all wiring must be be neatly tucked.
      • No old ceramic switches but you must have circuit breaker switches.
      • There must be enough space available to install an isolation switch.
      • Please refer to ‘Australian Standard AS-6002-1999 Domestic electric meter enclosure’ for further details.
    • B. The property should be in the metro area of the respective city. Metro is defined as follows:
      • QLD: 80 km from our Brisbane HQ at Brisbane.
      • VIC: 80 km from the Melbourne office at Melbourne.
      • TAS: 80 km from the Hobart office at Hobart.
      • WA: 80 km from the Perth office at Perth.
      • NSW: 80 km from the Sydney office at Sydney.
      • SA: 80 km from the Adelaide office at Adelaide.
    • C. Install address must:
      • Have clear, unhindered vehicle access for our installers.
      • Have a fully completed/built home with wiring/power supply complying with current electrical standards.The install address must not be under construction.
      • Have a suitable location for the inverter.
  2. The advertised price is only valid for a tin roof, which is not a (flat tin roof), & single storey house. Extra charges will be applicable to tile roof, flat roof or multi-storey property.
  3. The advertised price is applicable if the solar system purchased is eligible as per the Small-scale Renewable Energy Scheme and you agree to assign the rights to create the STCs to ARISE SOLAR.
  4. A minimum deposit of 10% is payable when ordering your solar system.


30 Day Price Guarantee

We are committed to providing Arise Solar customers the lowest and most competitive prices available in the market.

To show our commitment to giving customers the lowest prices, Arise Solar offers a “Lowest Price Guarantee” to all of its customers. Simply provide a lower priced written quote for a comparable stocked item to our friendly solar consultant and we will beat it by 10%!

Our Lowest Price Guarantee does not apply to products which are out of stock, provided in wholesale trade quotes, offered in stock liquidations or offered to our commercial buyers.

Arise Solar will beat any competitor’s quote by 10%, provided it fulfils the following conditions:

  1. Quote must be a formal quote and not a verbal quote or an email confirmation.
  2. The price quoted by the other company cannot be a liquidation sale price.
  3. The price guarantee can only be redeemed once per customer.
  4. The price guarantee offer is applicable only for the metro areas (as defined above)
  5. The price guarantee is only for products with the comparable models and specifications as the Arise Solar product.
  6. The price guarantee only applies to currently stocked items.
  7. The price guarantee does not apply to trade prices or commercial quantities.
  8. The local competitor must have a physical office within 80km of Arise solar office.

To apply for a 30 Day Price Guarantee claim, the claim must be lodged within 30 days prior to installation and evidence of the approved Competitor’s lower advertised price with proper quotation must be provided at the time the claim is made. We will verify the price is current and that the item is available for immediate sale and delivery. Applies to individual shoppers only, and the 30 Day Price Guarantee claim does not apply to ABN Holders, partnerships or corporate entities. There is a limit of one claim per property.

30 Day Price Guarantee claims can be made in Our office or by calling 1300 274 737 against local competitors by providing a copy of the purchase docket and the local competitor’s advertisement. We will pay you the price difference within 21 business days of the installation being completed by Arise Solar and subject to you signing all of the paperwork to be signed once the solar system has been installed (including STC Assignment Form)

Please send email to info@arisesolar.com.au

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Jaydeep

1 days ago

I can’t Thank Enough , Nrupal , Amber , Ajith from Arise Solar team for their excellent customer first mindset and helping resolve issue very very quickly

Tye 

1 hr ago

A very smooth solar experience from quotation to installation. Thanks to Chandler, Brock and the team at Arise Solar and to the installer Buddy. Very good service all round

Nada B.

1 hr ago

Excellent Service Highly Recommended. Very Happy with the Service . Thankyou

Les C

2 days ago

Our representative Jason was excellent. Very helpful and explained everything very well. The whole process was very smooth and solar system installation very quickly. Would definitely be recommending Arise Solar.

Kim k

6 days ago

Great service from start to finish. Brock was fantastic from the start to finish

Jenni

2 days ago

Arise solar has been really easy to communicate with especially Melvin

gagan a.

4 days ago

Have been really impressed by the customer centricity and strong desire to provide best experience by Noah. He has able to make the entire experience seamless and really listened well. He also gave me the best deal which no other provider could match. Would definitely recommend for any Solar Power needs.

Arise solar went above and beyond showing professional support and service, with no problems to big. Thanks to Maria
well done !

Lauren

1 Week ago

Efficient service and prompt help thanks very much. Easy installation

JEFF, and the team were great. Would recommend to others.

Brock has been very helpful in stalling my solar panels. My installation took only 7 days from start to finish that is very quick

Dallas F.

1 Week ago

Melvin from Arise Solar was punctual and informative. He kept us up to date with the installation process and supplied all the information we requested. The installed system is performing to is advertised specifications

Veera J.

1 Week ago

We got help from Cody today who is extremely supportive, and very good with the knowledge.

Sorouj H

1 Week ago

Couple of years ago we installed solar panels for our house it is very nice to have one, saves lots of money, and just last week we made a Deal for our son’s house too so they can start saving money as well.
Thanks to Brock who made it all possible.

Andre B.

1 Week ago

I have had a 6.6kw Arise Solar system for 5 years now without problem. I have just installed a second Arise Solar 6.6kw system comprising DAS Solar panels and Jinko Inverter and 15KW Jinko battery. Happy with the install and Melvin for making the whole process easy. The latest functionality of the Ap to understand the power being produced, consumption and battery status is very easy, I am now 100% self sufficient in energy and exporting excess power. Very happy with the service.

Staff very easy to talk to installation easy we will use arise solar again

Brendan at Arise Solar organised Solar to be fitted and the tradesmen were professional and a great job and I would highly recommend them

KAM

2 Week ago

Very helpful, patient and professional. Would recommend her to everyone who needs help.

Good service . Prompt Install. Checked prices and found this to be a good price

Mani johny

2 Week ago

good product and good quality easy and understand very helpful services team Brock and Chandler

Maria was very helpful and patient with answering my queries and setting up my solar monitoring app .

K

Ken C

5 days ago

Arise solar were amazing and very helpful rhea the service person was so helpful and made you feel valued . I would recommend Arise to anyone wanting solar

A

Anne Jackson

6 days ago

Both Nancy and Symon were very professional with the installation and support with our solar system. Very happy customers.

A

Anthony Khalil

6 days ago

Arise solar great exsperianc. To easy to upgrade solar. Roger, the salesman, was fantastic.
Brock from account was also excellent.
The installation was hassle free quick neat and efficient.

A

Maria thank you so much for your support. Your professionalism is above and beyond.
Good work

N

Naseem Khalid

1 Week ago

Thank you so much Amber! Amber arranged a service man promptly which I really appreciated – efficient & lovely to deal with

M

Installation was first class, the installers were friendly and efficient.
Brock was very efficient

M

Mark Rapkins

1 Week ago

Quick response. Quick to install.

G

Greg McMahon

2 Weeks ago

Cody was quick to respond to my request to transfer the warranty on an Arise Solar System for a house I recently purchased

great service quick and fast very happy chandler great service

K

Karen Mathers

2 Weeks ago

I am very happy with the installation. Trust led the team and worked quickly and quietly. Joy was my initial contact, great communication, Brock followed up. Thankyou. Karen Mathers.

C

Charanjeet Singh

2 weeks ago

Recently, I had the pleasure of dealing with Arise Solar, and I must commend them for their exceptional customer service. Specifically, I would like to highlight the outstanding assistance provided by Rhea. She was incredibly knowledgeable and patient, answering all my questions without hesitation. Her perseverance in ensuring that I had all the information I needed was remarkable. Rhea’s excellent customer service skills greatly contributed to my positive experience with Arise Solar. It’s clear that they prioritize customer satisfaction and employ individuals who are dedicated to upholding these values. I highly recommend Arise Solar for anyone in need of their services, and I am confident that their team, especially representatives like Rhea, will go above and beyond to meet your expectations.

H

Hamid Mirbaha

3 weeks ago

Excellent service and on-time installation. Thanks Symond for making it so simple. The whole thing went very smoothly.. one happy customer! 😊

R

Randy Ibanez

3 weeks ago

I would like to thank Arise Solar; they’ve delivered what they promised. My family and I are so happy for their efficient work. Massive thanks to Andian Miller for assisting us during inquiry stage!! Now, just waiting on our savings😊

K

Very happy with Arise solar. Installation team and communication with Arise Solar team very professional. Great value for money!

S

steven prats

3 weeks ago

Awesome communication and easy transaction. Thumbs up!
A

Amy Hughes

3 weeks ago

Symond was very helpful with my inquiry. Symond’s communication was great via phone and email. Directions were easy to follow.

J

Jan Broodryk

3 weeks ago

I can highly recommend them. I received great support and information prior to purchase and install. Installation was within a week and completed on the same say. Alex in sales was great and I would recommend him.

M

Marlon Macatual

4 weeks ago

Technician is great! Installation is quick upon application.

The installation was done at a very high standard. The team was very professional and they did a very neat and clean job. Thank you so much Maria and the team.

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See why homeowners and business operators choose Arise Solar

12 kw system

Our bills used to average about $600 a quarter. After installation of the system our bill came in at around $35. We were a little bit skeptical at first, but it’s been a good financial investment.

Vladimiri Kustome View Story

6.6 KW system

I chose Arise Solar after doing my research. The lady over the phone was very knowledgeable. The contractors are very efficient and did a great job. I am now in energy credit and it’s just been less than a month.

Ron Hinckley View Story

13.2 KW system

I had the best experience with Arise Solar, from the proposal to installation. Arise Solar made it easy for me. I can definitely recommend Arise Solar to anyone who is interested in solar.

Peter Raddatz View Story

13.5 KW system

Our Arise Solar representative was extremely helpful. They gave us the best quote and the information we got was just so much better than other companies. Arise Solar has reached our expectations in everything they have done for us.

Roxana & Jason Karlish View Story

6.6 KW system

Arise Solar were quick to address any concerns we had over the long-term value of the products, with the warranty available and their huge range of products. Our energy costs are zero, in fact we’re making money from our solar power now.

Daniel Jackson View Story

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Arise Solar has nationwide installers and offices located in Queensland, Victoria, New South Wales, and South Australia. Let us analyse your electricity bills to find the best solar system for your household or business.

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              Extra charges apply for different panels/models. This Solar System Promotion is available for standard metropolitan based installations only. Price is after Small Scale Technology Certificates (STCs) have been assigned to Arise Solar Pty Ltd T/A Arise Solar or its agents. Any additional extras including but not limited to double storey, roof type, meter box upgrades or three phase power, may attract additional charges. *Price beat offer applies to local competitor advertised quotes only and must be for identical goods. T&C’s apply. Excludes Victoria