Like many of you, we have been actively monitoring and managing the risks associated with the COVID-19 outbreak for our staff, customers and our business. As we prepare and respond, our number one priority will always be the safety of our employees, and our customers.

We would like to reassure you that we are staying focused on the facts and official updates provided by the Australian Government referenced at

How we interact with our customers

We aim to provide our customers with the highest possible levels of service. This involves our Technical Advisers visiting the homes of our customers to inspect the property and to establish the right solar solution for each household’s unique energy profile. But Due to this situation we will be working on over the call only and no site visit.

Completing installations

There is no reason to avoid the installation program for solar.  All installations are proceeding as normal – just with some additional precautions about maintaining proximity to each other.

Customer Service & Support

Our customer service team is ready to attend to your needs. Our service tools are cloud-based so even if in the future our offices are temporarily closed, our customer service and technical support will remain open as our team will work remotely.

Our commitment to providing a world-class customer experience remains in place even during this difficult period.

We will continue to monitor the situation and will keep you notified of any material adjustments we make in the way we do business with you.  

If you have any questions or concerns, please do not hesitate to contact us on

For Sales –   [email protected]
For Installation – [email protected]
For Service –   [email protected]
For Grid Connection – [email protected]
For payment – [email protected]


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The Arise Solar Difference

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So you can start saving, sooner.

We analyse your bills
Our consultants work out the systems that will deliver the best value and return.

You choose the design
Receive a proposal and select the product and price point right for you.

With you all the way
Arise Solar is your one stop shop from support to installation, even cleaning.

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          Extra charges apply for different panels/models. This Solar System Promotion is available for standard metropolitan based installations only. Price is after Small Scale Technology Certificates (STCs) have been assigned to Arise Solar Pty Ltd T/A Arise Solar or its agents. Any additional extras including but not limited to double storey, roof type, meter box upgrades or three phase power, may attract additional charges. *Price beat offer applies to local competitor advertised quotes only and must be for identical goods. T&C’s apply. Excludes Victoria