Going Solar – Insights on Making an Informed, Smart Decision.

  • What do the company’s customers have to say about them?
  • What are the warranties on the solar panels and the inverter?
  • How do I know if the quoted panels and inverter are good for my property?
  • What are your payment procedures?
  • We want to hear all your solar concerns – Solve your solar queries with Arise Solar
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May 20, 2022

Going Solar – Insights on Making an Informed, Smart Decision.

Installing solar panels to save yourself from rising energy costs is one of the smartest decisions you can ever make. Advantages of powering your home with solar energy include reduced electricity bills and good return on investment along with your contribution to the environment. However, to receive smart returns on the smart investment, it takes analysis to make sure you choose the best solar installer and solar products for your property requirements. There are around 5000 solar installers in the Australian market. They are all different. Every company offers different solar products. Arise Solar has been in the solar business for a really long time now. From high feed in tariffs and rebates to low feed in tariffs and rebates, from poly panels with 150 Watt to Mono Panels 500 Watts and from skyrocketing prices of solar PV system to now the most affordable prices and best value for money offers of solar PV system, we have been a part of all of it. 

After all of that, we’re now one of Australia’s largest solar companies. Our customer orientation and experiential learning has made us realize what makes a good solar power system and how to provide exceptional customer service.

To assist you in selecting a reliable solar installation and high-quality solar equipment, we have listed a few questions you might want to take into consideration while looking for solar quotes. At the end of this article, we have added a small survey that might help us understand your solar concern and what’s stopping you from going solar. The questions would also make you realize the points of consideration. We can address your concerns and help you solve your genuine queries to receive the maximum benefits of solar.

What do the company’s customers have to say about them?

Customers say it all. Today’s world is so connected that we have everything on our fingertips. There are various online platforms like product review and Google reviews that can help you know more about the company. Every company has its own ups and downs. So negative and positive reviews both are part of the process. However, what helps you analyze better is the number of positive reviews the company has received and the overall rating. You can consider reading how the customers feel about the company and how they are treated throughout their solar journey. We at Arise Solar believe that good business is rooted in investing in stronger relationships with customers. If we achieve that, it equates to success in our book. We aim to put all our effort into maintaining quality service for our customers in the present and future, throughout the lifespan of the solar power system.

What are the warranties on the solar panels and the inverter?

Warranties. It is something most of us are worried about. If we are looking at making an investment in solar, it is necessary to consider and learn about the warranties offered. Every product comes with a different warranty. Most of the panels come with 25 years of performance warranty, inverters come with 10 years of warranty and the workmanship warranty differs from company to company. However, every brand of solar products takes care of the warranties in different ways. So the best you can do is ask your solar retailer these questions.

  • Who should I contact for my warranty related issues?
  • What is the time frame of warranty issues getting solved?
  • What about my warranties if you go out of business?
  • How is any replacement of panels and inverter taken care of?

The answers you receive to these questions help you make a wise decision.

How do I know if the quoted panels and inverter are good for my property?

Every property is different and thus needs to be treated differently. As you search for solar panels online and look through the list of companies, you are bound to be bombarded with numerous different quotes. First things first, it is necessary to perfectly size your solar system. The second step is to research the products and services offered by your solar retailer and take the decision accordingly. In case you have received numerous different quotes already and are concerned about what to choose and what would be the best option, we are here to help you. You can email us your quotes and electricity bills on [email protected] and our technical solar experts will analyze your bills and the quotes received, to offer the best products and best price suiting your power consumption and property requirements. 

What are your payment procedures?

Most of the established solar companies might be able to offer you a finance option for installing solar instead of asking you to pay all the money upfront. You might be able to secure your solar deal by just paying the $100 as a part of deposit or even with $0 upfront cost. You may want to consider asking your solar retailer about the finance options available to get the solar. With Arise Solar You can get your solar system installed now and pay it off over time. A system that literally pays for itself in savings, it’s never been easier to start reducing your energy costs:

  • Payment Plans Available
  • Convenient automatic direct-debit payments
  • Hassle-free process
  • Fast application and approvals

What about after sales service?

Everyone can promise the best after sales service, but only a few can deliver it. Most of the solar companies are only interested in making quick money through sales rather than providing better quality services to get more referral customers and customer satisfaction. So these are the questions you might want to ask your solar retailer about the after sales services they have to offer:

  • What if my system has stopped working?
  • What if my system isn’t generating enough output?
  • What if my inverter isn’t functioning?
  • What if my roof is leaking after installation?

It’s easy to get your solar panels installed at a cheap price but finding the company who would offer competitive prices to offer good after sales service is difficult. We at Arise Solar aim to gather a base of loyal customers, but we believe this will only come through continued hard work and dedication on our part. As we put everything we have into our business, we trust that our commitment to you, our valued customer, will be clearly demonstrated. We have an online ticket system for your after sales queries and also our service team is just a call away to solve your issues. 

We want to hear all your solar concerns – Solve your solar queries with Arise Solar

As mentioned in the beginning of the article, we have been in the market for years and that has given us exposure to almost everything and anything the solar industry has to offer. We are aware that almost every day some company brings in one new solar product that might last for 5 years with the warranty for 25 years. In return passing on no benefit to the end user. So here we are! We want to hear from you. Share all your concerns with us and we will solve all your solar queries related to solar panel brands, inverter brands, warranties, after sales service, installation procedure, your property specifications, the solar quotes you might have received and anything that you may want to ask and share. You can take this quick survey that might help us understand your concerns and solve your solar queries with Arise Solar.

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          Extra charges apply for different panels/models. This Solar System Promotion is available for standard metropolitan based installations only. Price is after Small Scale Technology Certificates (STCs) have been assigned to Arise Solar Pty Ltd T/A Arise Solar or its agents. Any additional extras including but not limited to double storey, roof type, meter box upgrades or three phase power, may attract additional charges. *Price beat offer applies to local competitor advertised quotes only and must be for identical goods. T&C’s apply. Excludes Victoria